Finesse opens their new Process Excellence Centre
Author : Manisha G
Thursday, March 10, 2016 Dubai, UAE
- Finesse to launch a suite of Back Office Operations from their new Process Excellence Centre in Dubai to serve growing demand in Banking Process Outsourcing Services
- Opening will mark Finesse’s second regional operating office in UAE
Finesse’s Central Business District office will function as a Banking Process Excellence and BPO Centre to service their existing client base and further expand to new customers in the Middle East region. It will provide its customers in UAE, Qatar, Oman and Bahrain with professional managed services, training and project, and technology support. With existing head office in Business Bay, Dubai; the CBD centre will mark Finesse’s second regional operating office in UAE. Finesse currently supports over 150 enterprise clients around the globe, which include major banks, financial institutions, energy and commodity firms, corporations and government entities around the world. Finesse has their operations and offices in over 10 global locations including various cities in India, Singapore and Canada.
Amongst a whole range of managed outsourcing services, Finesse mostly provides its services for Cheque Clearing, Verification & Reconciliation, Financial Document Management, Post Dated Cheque Management, Invoice Factoring, Remittances, Settlement and Payments, Payroll Management Services, Cash Management and Credit Analysis as well as for Credit Process Automation.
Raju Ramesh, Co-Founder and CEO for Finesse, said: “With the Middle East’s sizeable and strong developing financial services market, there is an increasing need for sound business process outsourcing. As we focus on the region’s positive economic plans and expanding business network, we are very excited about our strategic investment and look forward to offering our customers a more efficient, competitive and industry aligned service delivery centre.”
Sunil Paul, Co-Founder and COO for Finesse, said: “Countries in the Middle East have undergone a considerable and positive transformation in recent years. With more Banks and Financial Institutions outsourcing their processes, it opens up an entire range of services that we can offer. We are supporting the local financial industry with the technology support and services which enable our clients to automate their business processes, implement tighter risk management practices, and meet required regulatory demands while reducing costs.”
Finesse’s Process Excellence Centre will be located in the Zainal Mohebi Building, CBD, Dubai, UAE.
Finesse, a ‘Red Herring Global Top 100 System Integration Company’, provides Technology Solutions and Services to Banking, Education, Energy, Healthcare and Retail segments. Finesse solution and services offerings are primarily focused on Business Intelligence & Analytics, Enterprise Content & Business Process Management and Governance, Risk & Compliance areas. Their services are backed by partnerships with leading technology vendors. Finesse operates across 10 global locations having over 150 enterprise clients around the world and has a multi cultural environment with over 300 people representing 20+ nationalities. Finesse has won the ICT Integrator Champion Awards – 2015 as the ‘Software Solution Integrator of the year’ for the second year in succession and the Channel Award ‘The Best Company to Work For’ to add to their bouquet of several international accolades. Finesse was also recently awarded as the ‘Dubai Smart Government – Strategic Partner’.
To know more, visit www.finessedirect.com