Managed IT Services

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Finesse is one of the fastest growing companies in the Managed IT Services space in the region, providing Application delivery, Management as well as Support and Maintenance services to over 150 enterprise clients around the globe, including major banks, financial institutions, energy and commodity firms, corporations and government entities.

With strength of over 350 people in the region backed up with an offshore facility in Bangalore, India and with other 10 Global locations, we also for have our Banking Process Excellence and BPO Centre in Dubai. In addition to core banking Finesse also provides services on other sub-systems including enterprise risk, treasury, loan origination & lending systems as well as Trade Finance systems.

Our competency model is built on the basis of providing value by being a service provider with a deep understanding of the business function that our teams deliver. This competency starts with the sales teams who bring value to the customer table at the time of decision-making unlike pure play technology vendors. We were one of the first to recognize and build our strategy on the basis that sooner or later pure technology skills would become a commodity product. This basis has been proven today by the edge we are able to garner in the solution consideration by the customer. Our services teams therefore understand the business needs of the customer in light of their experience and knowledge of the Financial Services Domain.

Finesse also delivers enterprise applications on a services model integrated with process outsourcing services. The future of Business Applications is in effective deployment alternatives. Traditional deployment alone will not pay dividends in future.

Finesse helps our clients to focus on their core business by providing end to end managed services for their technology environment and noncore business processes. Our proposition goes far beyond the transaction benefits of outsourcing and focus on delivering business impact. This model helps our clients to aggressively manage costs and risks.

Contact Us for more details or Write to us at info@finessedirect.com

Digital Marketing

We are evolving as a race, we are smarter and busier than we ever were. For entertainment, news, shopping and social interaction we turn to our digital accessories in daily lives. There is a continuous flow of information which is available to us any time and any place we want it, in a blink of an eye.

At Finesse we understand that it is imperative for us to reach out to the right audience and to communicate with them keeping in mind where, when and how they are most likely to be receptive to our message. Digital channels like the internet and others like wireless text messaging, mobile instant messaging, mobile apps, podcasts, electronic billboards, digital television and radio channels, etc. has made this feat not just possible but trackable as well. Deeper insights into customer behavior and preferences helps in better interactive engagement and hence delivers better conversion rate. Marketers can now monitor and analyze their marketing campaigns and understand what is working and what isn’t in real time.

Finesse provides better communication with the customer, builds loyalty and trust between the seller and buyer. This has led to increased customer satisfaction and experience. Thanks to digital marketing now even small and medium sized business are getting a chance to compete in the market and to drive revenue through personalized offers. Targeted marketing delivers high return on investment and ensures survival of your business. Our marketing strategies are driven by deeper insights into customer behavior and preferences for better interactive engagement and hence delivers better conversion rate.

Our Services include:

  • Search Engine Optimization
  • Online Reputation Management
  • Website Analysis & Reporting
  • Content Marketing
  • Marketing Automation
  • Paid Marketing (PPC)
  • Online PR
  • Social Media Marketing
  • Email Marketing
  • Inbound Marketing

DBA Services

Growing changes such as upgrades in database technologies makes it challenging to manage and optimize the mission critical data. Database and application are the critical components of IT Today.

 

Finesse has been providing database services and helps you manage your oracle systems efficiently by providing 24*7*365 support, fine tuning your databases to improve the performance and ensuring high availability of your mission critical databases. We offer DBA Services designed to meet your requirements and budget with Flexible Service offerings and Certified Expertise.

Our Services Include :

  • Flexibility by providing both On-site/Remote database support as per customer requirement
  • On-Demand Resource Provision by providing additional DBA resources as and when required
  • Dedicated 24x7x365 support to help whenever you need it
  • Database Setup and Configuration
  • Proactive health checks
  • Security Administration
  • Performance Tuning and Diagnostics
  • Database Backup and Disaster Recovery strategy planning
  • High Availability planning and implementation
  • Oracle Golden Gate configuration and Support
  • Architecture Review
  • Database Migration

Write to us at info@finessedirect.com to know more about our Managed Services.

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