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Retain your customers, with Real-time Omnichannel Loyalty programs

On October 15, 2020, Posted by , In Finesse blog, With Comments Off on Retain your customers, with Real-time Omnichannel Loyalty programs

Eljo JP, Director & Chief Business Officer at Finesse shares his views on the significance of customer retention during difficult times.! Purchasing anything today is easier than ever before – go online, a few clicks, and your purchase is on its way into your hands. During the past decade, eCommerce…

Redesigning Cybersecurity to Embrace Digital Transformation

On September 29, 2020, Posted by , In Finesse blog, With Comments Off on Redesigning Cybersecurity to Embrace Digital Transformation

Sunil Paul, managing director of Finesse, highlights the importance of restructuring cybersecurity strategies to realize digital transformation promise securely. Organizations across verticals are fast-tracking their digital agendas by automating their operations to increase efficiencies and offer enhanced customer experiences. With the rise of digital enterprises, cybersecurity has gained prominence and…

How IT Managed Services Empower Businesses During Uncertain Times

On September 3, 2020, Posted by , In Finesse blog, With Comments Off on How IT Managed Services Empower Businesses During Uncertain Times

Sunil Paul, Co-Founder & Managing Director of Finesse, on why more and more customers are counting on managed services providers to enable them to transition their workloads to digital environments securely during these difficult times.  The on-going pandemic has compelled organisations across the globe to implement remote work models and…

Is WhatsApp For Business a step towards better customer experience?

On September 3, 2020, Posted by , In Finesse blog, With Comments Off on Is WhatsApp For Business a step towards better customer experience?

Since its launch in 2009, WhatsApp has emerged as the go-to messaging app for 2 billion consumers across 160+ countries. Fast, easy-to-use, reliable and secure – WhatsApp has become the choice of messaging globally.  As a business, you would also have heard of how WhatsApp for Business has become the…

Why Global Corporations Are Adopting Microsoft Azure

On August 5, 2020, Posted by , In Finesse blog, With Comments Off on Why Global Corporations Are Adopting Microsoft Azure

Eljo J P, Chief Business Officer and Jivin John, Sr. Manager, Infra Services of Finesse explores if Microsoft Azure is the ultimate solution for enterprise business productivity with its combined offerings of Cloud, M/O 365 and Teams. Today, the question is not if your business should be on the cloud…

5-Point success strategy for managing the New Normal with Robotic Process Automation (RPA)

On July 9, 2020, Posted by , In Finesse blog, With Comments Off on 5-Point success strategy for managing the New Normal with Robotic Process Automation (RPA)

Benefits of Automation (RPA) In the year 1765, the world witnessed the first industrial revolution when we moved from hand-produced goods to machines. This also led to industry being established as one of the key pillars of the economy; up until then world over economies were predominantly agriculture-based. In 1870,…

The Impact of Covid-19 on Cash Economy!

On May 20, 2020, Posted by , In Finesse blog, With Comments Off on The Impact of Covid-19 on Cash Economy!

The maxim ‘cash is king’ still carries currency in the oil-exporting countries in the Middle East. In fact, cash remains the most widely used payment instrument in Saudi Arabia and the United Arab Emirates (UAE), the first and second biggest Arab economies in the world.

Harnessing tech to combat pandemics

On April 1, 2020, Posted by , In Finesse blog, With Comments Off on Harnessing tech to combat pandemics

How digital technologies such AI and data science can help governments mitigate threats The outbreak of Covid-19 differs from other 21st-century coronavirus epidemics such as SARS and MERS. So how does one control the spread of this pandemic, where the global total has now topped 600,000, with numbers rising rapidly…

Fighting Pandemics With Technology

On March 23, 2020, Posted by , In Finesse blog, With Comments Off on Fighting Pandemics With Technology

Sunil Paul, COO and co-founder of Finesse, on how digital technologies such as AI and data science can help us mitigate the Coronavirus threat. In 2003, after the outbreak of SARS, when the Hong Kong Department of Health decided to prepare for the next pandemic, it turned to algorithms to…

How EXPO 2020 Will Change Your Business

On March 3, 2020, Posted by , In Finesse blog, With Comments Off on How EXPO 2020 Will Change Your Business

SUNIL PAUL, COO AND CO-FOUNDER OF FINESSE, ANALYSES THE FAR-REACHING IMPLICATIONS OF THE BIGGEST EVENT TO BE STAGED IN THE ARAB WORLD FOR BUSINESSES. Expo 2020 Dubai is only eight months away. From October 2020 to March 2021, the world’s biggest trade fair is expected to attract more than 25…

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