Providing Enterprise-grade Scalability & Performance with Flexible Enterprise Content Management Solutions and Services
Enterprise Content Management (ECM) offerings are significant to every organization to manage and maintain unstructured data and information. Finesse Enterprise Content Management (ECM) software solutions are designed to orchestrate a well-planned implementation whilst harmonizing it with the ongoing processes. Finesse ranges from consulting to end-to-end implementation of enterprise content management software, document management system software, and business process management solutions, upgradation, data migration, integration, administration, and managed services.
How do enterprise content management solutions benefit your business?
The primary function of an ECM solution is to simultaneously reduce clutter while increasing data and process visibility and accessibility, ultimately saving time and significantly lowering costs.
An ECM solution will help you:
- Archive information quickly and access it quickly from wherever you are and whenever you need it
- Eliminate paperwork and make whatever records-keeping you were doing via paper far more accessible and efficient
- Organize and structure your company’s data in a way that makes it easy to cross-reference, providing invaluable context around and transparency into processes
Our Enterprise Content Management (ECM) solutions allow you to do all of this and more, giving your organization a more significant advantage in business.
Why Choose Finesse for Enterprise Content Management Solutions?
- Document Management System (DMS)/ Enterprise Content Management (ECM)
- Image capture and digitization
- OCR and indexing
- Enterprise archival
- Business Process Management (BPM)
- Records management
- Application decommissioning and archiving
- Upgrades and migrations
- Digital capturing of data and storing in a digital repository
- Availability of data regardless of device or location
- Automate data and expedite business processes
- Secure data and reduce organizational risk
- Increase employees’ productivity
What are the features of an ECM solution?
The capabilities of an ECM solution should enable you to build completely tailored solutions that integrate and work with your core applications and systems to deliver improved business processes. The features to look out for can be categorized into nine main ones. ECM solution:
This is the critical starting point of your content management journey; capture your documents — even in structured and unstructured formats — and automatically and intelligently extract, classify and validate information before seamlessly integrating it with core business applications.
2. Content management
Get a complete view of your processes; automated content management simplifies access to the files you need so your team can make faster, better-informed decisions.
3. Business process automation
Streamline critical processes; automate repeatable tasks, route documents, manage exceptions and extend key processes using configurable workflow tools and built-in rules and actions that are easily customizable without the need for IT support.
4. Case management
Get full visibility into an entire case from start to end; staff gets a 360-degree view of all the information they need for effective case management and enhanced customer service.
5. Customer communications management
Improve customer communications with content management integrations; create personalized content and handle a wide range of communication needs to cater to customer expectations.
Secure sharing and collaboration; share content, collaborate on documents and extend related processes to your users — whether internally or externally — in a secure environment.
7. Reporting and analytics
Discover, analyze and reimagine reporting and analytics; gain visibility into your content and processes in real-time with interactive dashboards and audit trails of all activities.
Find the content you need no matter where it resides; intelligent query tools help search through repositories, sites, email systems, intranets and more from a single platform.
9. Records and retention management
Meet regulatory and compliance standards; configure automated rules and workflows for easily overlooked tasks like approvals, transfer to storage, archival and deletion.
Finesse Enterprise Content Management (ECM) services deliver on your user's content, process and case management needs. We offer flexible ECM/DMS software solutions that can grow with you and quickly deploy to meet your needs today.
Low Code BPM Application Development Platform
Minimize the need for costly custom coding by point-and-click configuring business apps
Business benefits of a low-code BPM platform
The benefits of a low-code BPM platform derived from the minimal manual coding required and the ability to rapidly create and deliver applications to the business.
Key benefits of low-code software include:
- Lowered costs resulting from reductions in coding, testing and bug-fixing
- Accelerated prototyping
- Data-driven configuration
- Simplified updates/releases
- Organizational ownership of UX, design, creation and delivery
How an enterprise information platform provides low-code BPM solutions
An enterprise information platform serves as a low-code platform for rapid application development. When offering native capabilities (enterprise content management, business process management (BPM), case management, capture and integrations) a low-code platform minimizes the need for costly custom coding or purchasing multiple point solutions from different vendors. Low-code rapid application development platforms offer a faster, more accessible alternative that empowers your IT organization, your employees, and your customers.
A rapid application configuration platform can scale to support a spectrum of content-enabled solutions across an organization – from back-office solutions to industry-specific applications. Complex processes can be automated and applications adapted and perfected over time by identifying patterns and areas of improvement.