Finesse is one of the fastest growing IT companies in the Managed Services and Support space in Dubai, providing Application delivery, Management as well as DBA support and maintenance services online and offline to over 300 enterprise clients around the globe, including major banks, financial institutions, energy and commodity firms, corporations and government entities.
Whether you are delivering IT Support services to internal consumers or external customers, quality delivery of that service is crucial. Users expect rapid responses and access from anywhere; when that is unavailable, access or performance degrades which results in unhappy users, less productive employees and lost revenue.
With strength of over 400 people in the region backed up with an offshore facility in Bangalore, India and with other 10 Global locations, this IT company in Dubai also has Banking Process Excellence and BPO Centre in Dubai. In addition to core banking Finesse also provides managed service IT support and services on other sub-systems including enterprise risk, treasury, loan origination & lending systems as well as Trade Finance systems.
Our competency model is built on the basis of providing value by being a service provider with a deep understanding of the business function that our teams deliver. This competency starts with the sales teams who bring value to the customer table at the time of decision-making unlike pure play technology vendors. We as a Managed IT service were one of the first to recognize and build our strategy on the basis that sooner or later pure technology skills would become a commodity product. This basis has been proven today by the edge we are able to garner in the solution consideration by the customer. Our services teams therefore understand the business needs of the customer in light of their experience and knowledge of the Financial Services Domain.
Finesse also delivers enterprise applications on a services model integrated with process outsourcing services. The future of Business Applications is in effective deployment alternatives. Traditional deployment alone will not pay dividends in future.
Finesse helps our clients to focus on their core business by providing end to end managed services for their technology environment and noncore business processes along with support and maintenance services. Our proposition goes far beyond the transaction benefits of outsourcing and focus on delivering business impact. This model helps our clients to aggressively manage costs and risks.
Managed Services Portfolio
Backup, Storage Management
End user Management
Desktop Service Management
- Reduces costs
- Improves productivity
- Promotes timely execution
- Enables better decision making
- Leverages existing and exploits emerging technologies
- Ensures acceptable levels of control and risk management
- Optimizes skills/capabilities of the organization
- Promotes collaboration across the extended enterprise
Growing changes such as upgrades in database technologies makes it challenging to manage and optimize the mission critical data. Database and application are the critical components of IT companies in Dubai Today.
Our Services Include :
- Flexibility by providing both On-site/Remote database support as per customer requirement
- On-Demand Resource Provision by providing additional DBA resources as and when required
- Dedicated 24x7x365 support to help whenever you need it
- Database Setup and Configuration
- Proactive health checks
- Security Administration
- Performance Tuning and Diagnostics
- Database Backup and Disaster Recovery strategy planning
- High Availability planning and implementation
- Oracle Golden Gate configuration and Support
- Architecture Review
- Database Migration
Write to us at email@example.com to know more about our Managed Services.