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Managed IT Services

Our Managed IT solutions are designed to ensure that your business runs efficiently.


We are a data recovery and IT management firm for small enterprises. We handle the most crucial and complex IT challenges that affect you as a business owner, including data security, budgeting, planning, storage optimization, disaster recovery, and more. The Finesse model offers a comprehensive range of commercial processes such as application delivery, management, DBA assistance and maintenance services, and online and off-site maintenance. Our expertise working with over 300+ clients from around the world, including central banks, financial institutions, energy and commodity businesses, companies, and government agencies, allows us to create services that are suited to your company's specific needs.

We offer Managed IT support to guarantee that your technical requirements are met on time and effectively. Furthermore, our experts construct an individual IT management plan to confront and resolve all of your issues by providing continuous services and support.

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Leaders in Managed IT Services

Technology and business are inextricably linked, since you can’t properly address one without the other. IT services have emerged as a key driving force for entrepreneurs. Whether you’re servicing internal or external clients, maintaining high-quality IT support at all times is critical. Technology must work effectively and deliver valuable information and insights quickly, regardless of where individuals are. It leads to dissatisfied consumers, less productive workers, low team morale, and loss of revenue when disrupted.

Finesse is a global leader in digital marketing services, with over 400+ specialists located around the world. We provide a wide range of IT services, including website design and maintenance, web development, internet marketing, data entry, and payroll input. We also offer business consulting services to clients in the field of digital transformation. Our technical experts help you deliver unrivaled rapid and high-quality IT services across all IT disciplines.

We’re not only skilled in corporate banking, but we’re also qualified in a variety of other disciplines! We offer IT support and services for a range of subsystems, including enterprise risk, treasury, loan origination, and lending systems. trade finance systems.

Let’s see how the Finesse model works!

We believe in two basic principles: providing great value and understanding your company’s functions inside and out is a must. Actionable intelligence is a method of gaining insight into salespeople by monitoring their activities. Finesse was one of the first to explore and implement solutions based on an understanding of business requirements in light of a client’s prior experience and financial services domain expertise. We have maintained our competitive edge over other businesses while remaining the preferred choice by taking this step.

Our strategy goes above and beyond the benefits of outsourcing in order to provide a tangible business impact. Clients may now concentrate on their core operations while we take care of all end-to-end managed services for their technology environment, non-core business processes, and support, as well as maintenance services with Finesse’s expertise set and vitality.

Finesse also offers company applications on a service basis, as well as process outsourcing services. The days of standard deployment providing advantages are long gone. Business apps in the future will be supplied through inefficient deployment alternatives.

Our Portfolio for Managed IT Services

Server Management
  • Monitoring and maintenance
  • Performance management
  • Capacity analysis & forecasting
  • Root cause analysis
  • Troubleshooting
  • O/S hardening & security management
  • Patch management
Web Management
  • Web server availability monitoring and management
  • Performance management
  • Forecasting capacity and analysis
  • Traffic load management
  • Alert notification
  • Root cause analysis and repair
Database Management
  • Management and monitoring of database
  • Performance tuning
  • Updating patches
  • Availability status
  • Upgrades and migrations
Network Management
  • Network monitoring and management
  • Root cause analysis
  • Reduce Mean Time to Repair (MTTR)
  • Alert notifications
Security Management
  • Web application security assessment
  • Internet security assessment
  • Network security assessment
Backup, Storage Management
  • Storage monitoring and management
  • Backup monitoring and management
  • Performance monitoring and array management
  • Catalogue management
  • Storage LAN configuration and zoning
Application Management
  • Production support, service delivery
  • Application due diligence, portfolio analysis
  • Engagement process, application knowledge transition, sign-off process
Communication Management
  • Enterprise
  • Telephony
  • Contact centre
  • Unified messaging services
  • VoIP provisioning
  • Conferencing and collaboration
  • IP infrastructure management
End-user Management
  • Centralised desktop services
  • Help desk services
  • Remote desktop control and support
  • Asset management
  • Desktop applications support
  • Application packaging and core building
  • Roll out services
Desktop Service Management
  • Asset management
  • Remote desktop control and support
  • Software distribution
  • Client application environment support
  • Migration services
  • Vendor management

Benefits

  • Your costs are reduced.
  • Productivity improves substantially.
  • Executives keep to their schedules.
  • Informed decision-making.
  • Uses conventional technologies and develops new ones.
  • The control and risk management levels are still acceptable.
  • Time and resources optimization.
  • Communication and collaboration throughout the company is improved.

DBA Services

Today’s world is more reliant on databases and apps than ever before, raising worries about managing and optimizing critical information. Today’s businesses trust in databases and applications, which they consider important components of their operations.

We provide expert database administration (DBA) services to guard the long-term viability of your database. With our technical know-how and round-the-clock assistance, we optimize performance, troubleshoot issues, and assure high availability and optimization of mission-critical databases. Our DBA solutions are tailored to your precise requirements and budget, with various service choices and certified abilities.

DBA Services include

  • Flexible on-site/off-site/off-shore remote database support
  • On-demand resource provision by providing additional DBA resources as and when required
  • Dedicated 24x7x365 support
  • Database setup and configuration
  • Proactive health checks
  • Security administration
  • Performance tuning and diagnostics
  • Database backup and disaster recovery strategy planning
  • High availability planning and implementation
  • Oracle GoldenGate configuration and support
  • Architecture review
  • Database migration

For more information on Managed IT Services in the United States, contact us today at info@finessedirect.com