Challenge
An educational conglomerate onboards 400 new joinees every month. The major challenges in the onboarding process are document verification and on-time employee provisioning.
These processes are done manually at the moment, leading to high process fatigue and therefore, high turnaround time.Due to the manual nature of follow-ups, processes are highly dependent and, at times, unstructured.
Solution
The high volume of documents submitted include multiple data points in semi structured formats.
The RPA solution involves a scheduled, daily deployment of Task Bots that extract data from documents.
The extracted data is then verified with the form inputs submitted in the pre-joining forms.
Based on the Background Check results, the list of successfully verified candidates is then sent to the employee provisioning team by the bot.
This includes high level details of the employee in order to initiate the required Access provisions/IT Infrastructure/Payroll processes.
Benefits
Designed a proactive robotic process that reduced TAT to 1 day as opposed to an average of 3.5 days per approval cycle.
Annual cost savings.
No errors on processed requisition forms.
Increased time saving as compared to old process.