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Whatsapp Business API
- Build customized conversational experiences to drive better engagement with the power of WhatsApp business.
- Take your WhatsApp Business messages to new heights with “interactive” WhatsApp Journey builder
- Reach your customers through the world’s most popular messaging app
Deployment Models Offered
- Managed On-Cloud
- Managed On-Premise
What can you do with WhatsApp?
With the WhatsApp business API, enterprise can create engaging customer experiences
Send out notifications eg. Periodic account summary, policy expiry, delivery tracking information
Carry out transactions such as travel booking, rescheduling a delivery and account opening
Retrieve account balance info, profile information, product warranty details, tracking services
Help customers with “How to” questions, “I am unable to” concerns, “Can I” clarifications and much more
WhatsApp Business Services
Drive conversational chatbots to gather information.
Integrate your live systems to cater to customer needs.
Provide live support to your customers instantly.
Respond to your customers using Al.
Automate processes with zero code development.
Support free form conversations to interpret requests.
WhatsApp Business API feature set
Interact with your customers through rich messages with images, videos, files and much more.
Share documents, such as invoices, receipts, account statements, terms and conditions that your customers request with ease. Upload or receive documents in PDF, DOC(X), PPT(x), XLS() formats.
You can now not only enable your customers to locate your store or branch, but also provide delivery services in real-time by allowing your customers to share their location proactively to avoid missed deliveries.
Allow your customers to speak to the right person at the right time with the feature to share contacts effortlessly.