WhatsApp Business API

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WhatsApp Business API in Dubai, UAE – Integrating WhatsApp for Business

Our WhatsApp business CRM integration solution offers a variety of innovative usage scenarios for customer and target group communication and engagement. As a verified WhatsApp Business solution provider, Finesse offers high-end communication solutions that can help you.

  • Build customized conversational experiences to drive better engagement with the power of WhatsApp business API integration.
  • Take your WhatsApp Business messages to new heights with “interactive” WhatsApp Journey builder which integrated WhatsApp with your CRM
  • Reach your customers through the world’s most popular messaging app

 

Deployment Models Offered

If enterprises integrate their WhatsApp business to their CRM applications, then they would be able to send out reminders and alerts through WhatsApp and automate the whole process. We, as WhatsApp Business solution providers in Dubai, UAE, provide WhatsApp API integration solutions in the form of two deployment models:

  • Managed On-Cloud
  • Managed On-Premise

 

What can you do with WhatsApp?

With the WhatsApp business API integration, enterprise can create engaging customer experiences. Our WhatsApp enterprise solutions in Dubai, help business firms streamline the communication and customer experience as a whole.


Notify

Send out notifications eg. Periodic account summary, policy expiry, delivery tracking information

 

 

 

 


Execute

Carry out transactions such as travel booking, rescheduling a delivery and account opening

 

 

 

 


Retrieve

Retrieve account balance info, profile information, product warranty details, tracking services

 

 

 

 


Interact

Help customers with “How to” questions, “I am unable to” concerns, “Can I” clarifications and much more

 

 

 

 

 

 

WhatsApp Business Services

Being the most dynamic platform, Finesse offers comprehensive WhatsApp Business API integration solutions to clients across UAE.

Service Workflow

Drive conversational chatbots to gather information.

Integration API

Integrate your live systems to cater to customer needs.

Chat Interface

Provide live support to your customers instantly.

Knowledge Repository

Respond to your customers using Al.

BPA Manager

Automate processes with zero code development.

NLP Manager

Support free form conversations to interpret requests.

 

WhatsApp Business API feature set

Rich Messaging

Interact with your customers through rich messages with images, videos, files and much more.

Documents

Share documents, such as invoices, receipts, account statements, terms and conditions that your customers request with ease. Upload or receive documents in PDF, DOC(X), PPT(x), XLS() formats.

Location

You can now not only enable your customers to locate your store or branch, but also provide delivery services in real-time by allowing your customers to share their location proactively to avoid missed deliveries.

Contacts

Allow your customers to speak to the right person at the right time with the feature to share contacts effortlessly.

As an authorized WhatsApp Business solution provider in Dubai, UAE, with expertise on the WhatsApp Business API, we can help you interact with your customers on WhatsApp for customer support and personalized notifications.

Get in touch with us to know more about WhatsApp Business API integration services by Finesse in Dubai, UAE

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