Since its launch in 2009, WhatsApp has emerged as the go-to messaging app for 2 billion consumers across 160+ countries. Fast, easy-to-use, reliable and secure – WhatsApp has become the choice of messaging globally. As a business, you would also have heard of how WhatsApp for Business has become the talk of the town. It...
Eljo J P, Chief Business Officer and Jivin John, Sr. Manager, Infra Services of Finesse explores if Microsoft Azure is the ultimate solution for enterprise business productivity with its combined offerings of Cloud, M/O 365 and Teams. Today, the question is not if your business should be on the cloud or not. A market disruptor,...
Benefits of Automation (RPA) In the year 1765, the world witnessed the first industrial revolution when we moved from hand-produced goods to machines. This also led to industry being established as one of the key pillars of the economy; up until then world over economies were predominantly agriculture-based. In 1870, hundred years later, as a...
Sunil Paul, COO and co-founder of Finesse, on how digital technologies such as AI and data science can help us mitigate the Coronavirus threat. In 2003, after the outbreak of SARS, when the Hong Kong Department of Health decided to prepare for the next pandemic, it turned to algorithms to modernise its analytics platform. As...
Salesforce’s acquisition of Tableau Software gives the world’s biggest CRM company a highly competitive data analytics edge just when everyone was guessing about its game plan in that regard. While Tableau had been an acquisition prospect for the big boys of IT for quite some time, it was Salesforce that bit the bullet with its...
Looking into the Future Can present and past experiences provide a window into the future? It is an open debate on the individual front but not so much for businesses as predictive analytics holds the alluring promise of visibility and predictability into what will happen in the future. If we consider the exponential growth in...
When a virtual assistant greets you when you call your bank or when a chat box solicits your contact details on a travel website or the information you search for on a real estate broker’s listing page, irrespective of time of day, you are experiencing chatbots at work. If one parses the many definitions of...