Identity Security in the Age of AI : Protecting People, Data & Machines

Identity and Access Management (IAM) is a comprehensive security framework that manages digital identities and controls user access to organizational resources. IAM ensures that the right people have the appropriate access to technology resources at the right time and for the right reasons.

Customer Identity and Access Management (CIAM) is a specialized subset of IAM that focuses specifically on managing external customer identities across digital platforms, enabling secure registration, authentication, and personalized user experiences.

Our tailored Customer Identity & Access Management solutions are designed to ensure scalable, secure, and privacy-first interactions across every customer touchpoint.

Workforce Identity & Access Management (IAM)

Our comprehensive portfolio of Identity and Access Management (IAM) systems solutions and services, including Customer Identity and Access Management (CIAM), offers a range of capabilities to manage both internal and external user identities. This portfolio typically includes features for user authentication, authorization, access control, and identity governance. CIAM specifically focuses on managing customer identities across various online platforms, ensuring seamless registration, login, and secure access for external users.

• Identity Governance and Administration (IGA): Managing user identities, roles, and access rights throughout their lifecycle.
• Access Management (AM): Controlling access to resources based on user roles and policies.
• Privileged Access Management (PAM): Securing access to sensitive resources by authorized users.
• Authentication: Verifying user identities using various methods, including passwordless authentication and multi-factor authentication (MFA), and biometric data.
• Authorization: Determining which resources a user can access based on their assigned roles and permissions.
• User Management: Managing user accounts, including creation, modification, and deletion.
• Compliance and Risk Management: Ensuring adherence to regulatory requirements and industry standards, including auditing and logging.
• Access Control: Enforcing access policies to protect sensitive data and systems.
• Identity Governance: Managing the entire lifecycle of user identities, including onboarding, access reviews, and offboarding.
• Single Sign-On (SSO): Allowing users to access multiple applications with a single set of credentials.
• Passwordless Login: Providing alternative authentication methods that don’t rely on passwords.
• Active Directory Management: Manages user accounts and access within Active Directory environments.
• Identity Provisioning Connectors: Automates the process of creating and managing user accounts across different systems.
• Log Management: Collects, stores, and analyzes logs to track user activity and identify security threats.

• Customer Registration and Onboarding: Streamlining the process of creating customer accounts and onboarding new users.
• Secure Login and Access: Ensuring secure access to digital services and applications.
• Social Login Integration: Allowing users to log in with their social media accounts.
• Personalized User Experiences: Enabling personalized interactions based on customer data and preferences.
• Identity Verification: Verifying the identity of users and preventing fraud.
• Customer Data Management: Managing customer data securely and efficiently.
• Compliance and Privacy: Ensuring compliance with relevant regulations and protecting customer data.
• Self-Service Features: Providing users with the ability to manage their accounts and preferences independently.

Identity-as-a-Service (IDaaS): Finesse also offers IAM solutions-as-a-service from our Cyberhub 24×7 CSOC, which offer flexibility and ease of management, especially for remote users and cloud environments with cost arbitrage.